Good to know
Frequently asked questions
Everything you need to know about working with Palmetto Screen Guys.
- What services do you offer?
- Residential and commercial door repair and replacement, windows, screen doors, patio and porch enclosure screens, window screens, sliding door repair and replacement, and blinds and plantation shutters.
- Which areas do you serve?
- Charleston, North Charleston, Goose Creek, Summerville, Moncks Corner, Hanahan, Ladson, Daniel Island, Mount Pleasant, Isle of Palms, Sullivan's Island, Folly Beach, Johns Island, Seabrook Island, Kiawah Island, Edisto Island and Wando.
- What are your hours?
- Sunday–Thursday 8AM–6PM, Friday 8AM–3PM, closed Saturday.
- Can you repair a single torn screen panel?
- Yes. We fix single panels, rebuild bent frames, or rescreen an entire porch or pool enclosure.
- My sliding door is hard to open. Can it be fixed?
- Usually. Worn rollers and dirty or damaged tracks are the most common causes, and most sliders glide again after a roller and track service.
- What is no-see-um mesh?
- A finer-weave screen that blocks the tiny biting gnats common near Lowcountry marshes and beaches while still letting air through.
- Do you install plantation shutters and blinds?
- Yes. We measure, supply and install plantation shutters and wood, faux wood, vinyl, cordless and motorized blinds, and repair existing ones.
- How do I book?
- Use the Book service button on any page, choose a day and a two-hour window, or call the location closest to you.
- Do you offer discounts?
- Our Goose Creek location offers 10% off labor for active duty military, veterans and seniors.
- Do you charge for estimates?
- No. Measure visits and written estimates are free anywhere in our service area, and the price we quote is the price you pay.
- How fast can you get out here?
- Most jobs are scheduled within 2–3 business days. Storm damage and doors that won't close get bumped up when we can.
- What kind of screen should I use?
- Standard fiberglass for most windows, no-see-um mesh near the water, pet-grade on doors and lower panels, and solar screen on hot west-facing rooms. We'll walk you through it on site.
- Are you licensed and insured?
- Yes — licensed and fully insured in South Carolina, and every job is backed by a one-year workmanship warranty.
- Do you work on rentals and commercial buildings?
- We do. Property managers, short-term rentals, restaurants with screened patios and HOA common areas are all regular work for us.
Get a free estimate
Pick the crew closest to you and request a visit online.